Puddibear Terms of Service

1. Acceptance of Terms

Welcome to Puddibear (“we,” “us,” or “our”).

By accessing or using our products and services, including our website, mobile applications, and AI-powered companion devices (collectively, the “Services”), you agree to be bound by these Terms of Service (“Terms”).

If you do not agree to these Terms, you may not use our Services.

2. Eligibility and Parental Responsibility

Puddibear products are designed for children aged 3–8, but must be used under the supervision of a parent or legal guardian.

By using the Services, you confirm that:

  • You are at least 18 years old, or
  • You are a parent/guardian providing consent for a child

Parent/Guardian Responsibilities:

You are fully responsible for:

  • Supervising your child’s use of the Services
  • Managing account settings and permissions
  • Reviewing and monitoring interactions
  • Ensuring appropriate and safe usage

3. Account Registration

To use certain features, you may need to create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Be responsible for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Description of Services

Puddibear provides:

  • AI-powered interactive companion devices
  • Mobile applications for parental control and monitoring
  • Content personalization based on user interaction

⚠️ Important:
Puddibear is not a medical, psychological, or educational professional service.

5. AI Interaction Disclaimer

Puddibear uses artificial intelligence to generate responses and interactions.

You acknowledge that:

  • AI-generated content may be inaccurate, incomplete, or unpredictable
  • Responses are generated automatically and are not human-reviewed in real time
  • The Service should not be relied upon for critical decisions

We are not responsible for:

  • Misinterpretation of AI responses
  • Emotional or behavioral outcomes resulting from use

6. Acceptable Use

You agree NOT to:

  • Use the Services for unlawful purposes
  • Attempt to reverse engineer or tamper with the device or software
  • Upload harmful, abusive, or inappropriate content
  • Interfere with system security or operation

We reserve the right to restrict or terminate access if misuse is detected.

7. Privacy

Your use of the Services is also governed by our Privacy Policy.

Please review:
👉 Puddibear Privacy Policy

8. Purchases, Warranty & Returns

All purchases are subject to our:

  • Warranty Policy
  • Return & Refund Policy

Please review:
👉 Puddibear Warranty & Refund Policy

9. Intellectual Property

All content, software, and designs related to Puddibear are owned by us or our licensors.

You may not:

  • Copy, distribute, or modify any part of the Services
  • Use our trademarks without permission

10. Third-Party Services

Our Services may integrate with third-party platforms.

We are not responsible for:

  • Third-party content
  • External privacy or security practices

11. Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • Required by law
  • Necessary to protect users or systems

You may stop using the Services at any time.

12. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential damages
  • This includes loss of data, profits, or emotional distress

Our total liability is limited to the amount you paid for the product.

13. Disclaimer of Warranties

The Services are provided “as is” and “as available”.

We do not guarantee:

  • Continuous or error-free operation
  • Accuracy of AI-generated content

14. Indemnification

You agree to indemnify and hold harmless Puddibear from any claims arising from:

  • Your use of the Services
  • Violation of these Terms
  • Misuse of the product

15. Governing Law

These Terms shall be governed by the laws of:

👉 [Insert Jurisdiction, e.g., Hong Kong / Singapore / California]

16. Changes to Terms

We may update these Terms from time to time.

We will notify users via:

  • Website updates
  • Email or app notifications

Continued use constitutes acceptance of the updated Terms.

17. Contact Us

For questions, please contact:

Puddibear Legal Team
📧 support@puddibear.com